Legal Framework
Terms & conditions for guests, partners, and digital visitors
Define a simple contract that covers bookings, online orders, gift cards, experiences, and intellectual property.
Scope
Global
Effective
2025 Edition
Jurisdiction
UAE & GCC
1. Service relationship
Reservations, events, retail orders, and catering are governed by confirmations shared via email or WhatsApp.
2. Payments & refunds
Deposits are refundable up to 48 hours, digital sales follow local ecommerce regulations, taxes are itemized.
3. Acceptable use
Protect brand assets, respect community standards, and only use the platform for lawful purposes.
- You must be 18+ or have legal guardian consent to enter binding agreements.
- Corporate requests require proof of authority or a company purchase order.
- Accounts deemed abusive may be suspended without prior notice to protect the community.